Values

Compensa – Protecting What Matters

The values of "Compensa" are reflected in the work and actions of our life insurance teams ("Compensa Life Vienna Insurance Group SE") and non-life insurance teams (ADB "Compensa Vienna Insurance Group"). We exist to meet our clients' needs, listen to their wishes and concerns, and offer the most favorable solutions.

As part of the Vienna Insurance Group (VIG), we base our daily work for clients on the values defined at the VIG level:

  • Diversity

Operating in 25 markets, primarily in Central and Eastern Europe, we deeply understand the needs of local communities and the circumstances surrounding them. Sharing knowledge, ideas, and experiences is an integral part of VIG's everyday operations. Diversity is one of the pillars of our success and a core value that, in a sense, defines our DNA.

  • Customer Proximity

We have strong roots both internationally and locally. Thanks to local employees, we thoroughly understand the essential needs of our clients in various countries and markets. This enables us to offer tailored solutions and ensure maximum customer satisfaction across all markets.

  • Responsibility

With nearly 200 years of experience, we strive to protect our clients' futures as effectively as possible. A sense of responsibility and respect has always been, and will remain, our top priority in relationships with clients, business partners, shareholders, and society.

Within our companies, we have also defined local values and commitments that serve as the foundation of our consistent and stable growth, as well as our leadership:

Values of ADB "Compensa Vienna Insurance Group"
Being trustworthy
Being trustworthy
  • We keep our promises;
  • We build trust through honest and fair conduct;
  • Our decisions are transparent;
  • We take responsibility for the integrity of our words and actions.
Going extra mile
Going extra mile
  • We overcome obstacles, find solutions, and achieve outstanding results;
  • We foster a culture of high standards and continuous improvement;
  • We have a strong and dedicated team that is always one step ahead;
  • We create opportunities for our employees to grow.
Driving innovations
Driving innovations
  • We seek new ways to make the customer experience simpler and more convenient;
  • We encourage employee engagement and implement innovative ideas;
  • We set trends and take the initiative;
  • We share best practices and experiences across the Vienna Insurance Group companies.
Bringing simplicity
Bringing simplicity
  • We make insurance simple, understandable, and accessible;
  • We leverage our expertise, knowledge, and diversity to stay close to our customers;
  • We understand our clients and take action to meet their needs, resolve their concerns, and contribute to their success;
  • We educate the community to grow together.
Values of Compensa Life Vienna Insurance Group SE
We Care About Your Needs
We Care About Your Needs
  • We listen to your wishes and concerns;
  • We develop solutions tailored to your needs;
  • We are transparent and collaborate to achieve the best outcomes;
  • We strive to meet all, even your most unique expectations;
  • We value diversity and promote inclusive engagement.
We Honor Agreements
We Honor Agreements
  • We build mutually beneficial solutions based on agreements;
  • We take responsibility for our commitments;
  • We fulfill our promises unconditionally;
  • We are reliable partners;
  • We are reliable partners.
We Communicate Openly
We Communicate Openly
  • We adapt to a changing environment while driving innovation;
  • We foster trust and transparency;
  • We respect diverse opinions;
  • We exchange feedback and learn from it;
  • We share experiences and encourage continuous improvement.
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