Roadside assistance is provided when it is impossible to continue the planned trip due to any vehicle breakdown, traffic accident or any other unforeseen incident, such as running out of fuel, a damaged tire, or getting locked out of the vehicle. This service also includes a replacement car after a traffic accident that you can use for a period of up to 7 days, as well as other services.
| Lietuvoje | Užsienyje | |||
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NEW! Provision of a replacement car after a traffic accident for a period of up to 7 days | |||
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NEW! One-time one-hour counselling for the driver of the insured vehicle after a traffic accident in which the victim's health or life was impaired | |||
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NEW! Provision of a light car single-axle trailer with a carrying capacity of up to 500 kg for 1 day | |||
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NEW! Transporting an electric car to the nearest working charging station or charging the battery on site | |||
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Consultation via phone | |||
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Towage | |||
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Starting the engine | |||
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Fuel supply | |||
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Wheel replacement | |||
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Emergency unlocking of doors in the event of a lockout | |||
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Taxi service for the driver and/or passengers | |||
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Car storage |
The service is provided for an additional premium of 25 EUR per year and is valid within the Republic of Lithuania.
Roadside assistance is provided when it is impossible to continue the planned journey due to any vehicle breakdown, a traffic accident, or any unforeseen incident – such as running out of fuel, a damaged tire, or locked doors. We offer this service when insuring a passenger car, a commercial vehicle with a gross weight not exceeding 3.5 tonnes, or a motorcycle (NEW).
| Lietuvoje | Užsienyje | |||
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Consultation via phone
In the event of a traffic accident or vehicle breakdown, we will provide professional consultation via the short phone number 19111. |
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Towing an electric vehicle to the nearest working charging station or charging the battery on site
Transportation of an electric vehicle to the nearest charging station or on-site battery charging is provided only in the event of the vehicle running out of charge on the road, and no more than twice during the policy period. |
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Towage
If the vehicle breakdown cannot be repaired at the scene, the vehicle will be transported to a repair workshop, a storage facility, or another location within Lithuania specified by the Client. |
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Starting the engine
If it is not possible to continue the journey, a roadside assistance technician will arrive at the scene and carry out minor repairs. |
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Fuel supply
If it is not possible to continue the journey, a roadside assistance technician will deliver fuel to your location. |
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Wheel replacement
If it is not possible to continue the journey, a roadside assistance technician will arrive at the scene and replace the damaged tire of your vehicle (the service will be provided only if you have a spare wheel). |
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Emergency unlocking in case of a lockout
If it is not possible to continue the journey, a roadside assistance technician will perform emergency unlocking of the vehicle doors or deliver spare keys to your location. |
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Taxi service for the driver and/or passengers
If it is not possible to continue the journey with the vehicle and it is transported, and the repair is expected to take more than one working day, we will arrange transportation for the driver and/or passengers to the planned destination (up to a distance of 50 km). |
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Car storage
If, following a technical breakdown, incident, or traffic accident, it is objectively determined that vehicle storage is necessary, the vehicle will be transferred to a fenced and guarded parking facility. The service is provided only after the vehicle transportation service and for a period not exceeding 14 days. |
The service is provided for an additional premium of 35 EUR per year and is valid within the Republic of Lithuania.
If a passenger car insured under compulsory motor third-party liability insurance is involved in a traffic accident on a road in Lithuania due to a collision with an animal (hereinafter – the traffic accident), we compensate costs directly related to the respective traffic accident:
| Lietuvoje | Užsienyje | |||
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Car repair costs incurred as a result of the traffic accident
Covers vehicle repair costs incurred as a result of a traffic accident, up to a maximum of EUR 2,000, subject to a deductible of EUR 100. |
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Irreparable damage to the car after the accident
If the vehicle is deemed irreparable following a traffic accident, i.e., when the repair costs exceed 75% of the vehicle’s market value, the Insurer shall pay a one-time compensation equal to the difference between the vehicle’s market value on the date of the incident and its residual value after the accident, but in all cases not exceeding EUR 2,000. |
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Insurance coverage is valid only on the territory of the Republic of Lithuania
Insurance coverage is valid only within the territory of the Republic of Lithuania.” |
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Wild Animal Collision Agreement
The insurance contract for collision with a wild animal shall terminate upon the expiry of the compulsory motor third-party liability insurance policy to which it is attached, upon a change of vehicle ownership, upon payment of the full sum insured, or upon destruction of the vehicle. |
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This contract is not subject to an incomplete insurance coverage
This contract is not subject to an incomplete insurance coverage |
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The police must be notified
In the event of a traffic accident, the driver of the vehicle must notify the police and remain at the scene of the accident. |
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Applies to all animals
Animals are defined as all wild, domestic, and farm animals, without any exceptions. |
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Insurance becomes effective after 6 days
A waiting period of 6 (six) days applies from the start date of the insurance coverage. During this period, no insurance benefits will be paid for events related to the insured risks, even if such events occur within the waiting period. Full insurance coverage becomes effective only after the expiry of this 6-day waiting period. |
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One-time vehicle transportation costs from the accident scene | |||
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Public transport or taxi expenses incurred by the driver and passengers when leaving the accident scene | |||
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Automobilio saugojimo išlaidos | |||
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Replacement vehicle rental costs during the vehicle repair period |
The service is provided for an additional premium of 26 EUR per year and is valid within the Republic of Lithuania.
If an insured passenger car is involved in a traffic accident in Lithuania, after which the vehicle becomes inoperable or its further use would pose a risk to other road users (hereinafter – the traffic accident), the Insurer shall compensate the following costs directly related to the respective traffic accident:
| Lietuvoje | Užsienyje | |||
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Car repair costs incurred as a result of the Traffic Accident
Vehicle repair costs incurred as a result of a traffic accident (up to a maximum of EUR 1,500 after deduction of the deductible). A fixed deductible of EUR 150 shall apply in the event of vehicle repair. |
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Irreparable damage to the car after the accident
If the Vehicle is deemed irreparable following a traffic accident (i.e., where the cost of repair exceeds 75% of the Vehicle’s market value), the Insurer shall pay a one-time compensation not exceeding the difference between the Vehicle’s market value on the date of the incident and its residual value after the accident, but in any case not exceeding EUR 1,000. In such case, the costs of a replacement vehicle rental and the costs of vehicle recovery at the accident scene or towing after leaving the road shall not be covered. |
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Irreparable damage to the car after a fire if the fire was not caused by the Traffic Accident
In the event of a vehicle fire, where the cost of repair exceeds 75% of the Vehicle’s market value, and if the fire did not result from a traffic accident, the Insurer shall pay a one-time compensation not exceeding the difference between the Vehicle’s market value on the date of the incident and its residual value after the fire, but in any case not exceeding EUR 1,000. |
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Insurance becomes effective after 6 days
A waiting period of 6 (six) days applies from the start date of the insurance coverage. During this period, no insurance benefits will be paid for events related to the insured risks, even if such events occur within the waiting period. Full insurance coverage becomes effective only after the expiry of this 6-day waiting period. |
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Does not apply to collisions with animals
Does not apply to collisions with animals |
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One-time vehicle transportation from the accident scene | |||
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Public transport or taxi expenses incurred by the driver and passengers when leaving the accident scene | |||
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Public transport expenses for 90 days from the date of the accident | |||
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Vehicle storage | |||
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Vehicle recovery at the accident scene or extraction after leaving the road | |||
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Transportation in the event of a sudden and unexpected breakdown during the journey | |||
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Failure to start the vehicle due to a discharged battery | |||
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Replacement vehicle rental during the vehicle repair period |
The service is provided for an additional premium of 6 EUR per year and is valid within the Republic of Lithuania.
| Lietuvoje | Užsienyje | |||
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Driver and passenger accident insurance
The driver and passengers are jointly insured for a sum of EUR 7500 in the event of death and EUR 7500 in the event of disability. The sum insured per individual insured person is calculated by dividing the total sum insured by the number of seats installed in the vehicle. Insurance benefits are payable only if the accident occurs during a traffic accident involving the insured vehicle. |
The service is provided for an additional premium of 17 EUR per year and is valid within the Republic of Lithuania.
When concluding an annual compulsory motor third-party liability insurance contract for a passenger car or motorcycle, you may purchase a legal assistance service under which we will compensate the cost of legal consultations on matters of concern to you, such as how to assess property damage, what evidence to collect, and how to submit claims for compensation, ensuring the protection of your rights in the event of a traffic accident. Legal consultations are provided by phone or email in the following cases:
| Lietuvoje | Užsienyje | |||
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Traffic accident
If your vehicle is damaged during a traffic accident due to a collision with another vehicle or as a result of hitting a pothole. |
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Natural disasters
If your vehicle is damaged due to unforeseen natural events, such as falling ice from a building, a fallen tree, etc. |
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Health impairment
If, as a result of a traffic accident, you suffer bodily injury leading to loss of income and non-pecuniary as well as pecuniary damage. |
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Administrative offence
If you commit an administrative offence, such as exceeding the permitted speed limit, driving dangerously (recklessly), leaving the scene of a traffic accident, driving under the influence of alcohol, or committing other offences. |