In the event of the insured’s death

In the event of the insured's death, the insurer shall pay the sum insured to the beneficiaries in the event of death. If the death of the insured has been caused by an event other than the insured event, the insurer shall pay only the accumulated amount to the beneficiaries in the event of death.

The beneficiary in the event of death, the policyholder or their successors must inform the insurer about the death of the insured and provide the following documents:

• an application (available in Lithuanian) for insurance benefit in a form established by the insurer;
• the original copy of the insurance policy;
• a copy of the death certificate certified by a notary public or a person authorized by the insurer;
• a copy of the passport of the beneficiaries in the event of death by presenting the original copy for sighting;
• upon the request of the insurer, other additional documents or information required for investigation of the insured event.

If the insured has been legally pronounced dead, the insurer shall be informed of the death of the insured within the period of 30 days from such pronouncement.

The insurance benefit shall be paid within 30 days from the day of receipt of all the information relevant for establishing the fact and its circumstances of the insured event.

The surrender value shall be paid within 30 days from termination of the contract or within 30 days from the moment when the policyholder applied regarding the partial withdrawal of the accumulated amount and provided all documents necessary for this.

The costs related to the receipt of certified documents shall be covered by the person claiming the insurance benefit.

If the beneficiary in the event of death has not been appointed or is deceased, the insurance benefit payable in the event of the insured's death shall be inherited in accordance with the procedure laid down by laws.

If no beneficiary in the event of the insured’s survival has been specified in the contract or if the appointed beneficiary is deceased, then the payable insurance benefit shall be paid to the insured at the end of the insurance period.

If the event is the insured event, and if the policyholder and the insurer disagree on the amount of the insurance benefit, at the request of the policyholder, the insurer must pay the part of the insurance benefit on which the parties agree where determination of the exact amount of the benefit lasts for more than 3 months.

If the account number of the insured / beneficiary has not been provided after the application for the insurance benefit, then a completed application for the payment of the insurance benefit (available in Lithuanian) must be submitted additionally.

The insurer must prove the circumstances giving it exemption from payment of the insurance benefit or entitling it to reduce the benefit.

In case of the insurance benefit payable in the event of the insured’s death resulting from an accident, the beneficiary, policyholder or their successors must inform the insurer about the death of the insured  resulting from an accident and provide the following documents:

• an application (available in Lithuanian) for insurance benefit in a form established by the insurer;
• the original copy of the insurance policy;
• a copy of the death certificate of the insured certified by a notary public or a person authorized by the insurer;
• a copy of the beneficiary’s passport by presenting the original copy for sighting;
• if necessary, other document certifying the right to the insurance benefit.

Prior to payment of the insurance benefit, the insurer shall be entitled to request the autopsy of the deceased. Any related costs shall be covered by the insurer.

The insurer may request to submit additional information necessary for assessment of the insurance benefit.

The insurance benefit shall be paid to the private individual within 30 days from the day of receipt of all the information which is important for establishing the fact and its circumstances of the insured event.

In the event of death of the beneficiary, the insurance benefit shall be paid to the natural or legal person entitled to the benefit in accordance with the laws of the Republic of Lithuania.

If the policyholder has not paid any part of the insurance premium, then the insurer shall be entitled to deduct the outstanding part of the insurance premium from the payable insurance benefit.

If the account number of the insured / beneficiary has not been provided after the application for the insurance benefit, then a completed application for the payment of the insurance benefit (available in Lithuanian) must be submitted additionally.