If any critical illness was diagnosed for the insured

The insured, the policyholder or any persons authorized by the insured must notify the insurer about diagnosis of any critical illness for the insured and provide the following documents:

• an application (available in Lithuanian) for insurance benefit in a form established by the insurer;
• the original copy of the insurance certificate;
• documents from a health care institution containing the approved diagnosis, anamnesis, description of examinations and prescribed treatment which would allow to determine whether the diagnosis is in compliance with the criteria of critical illnesses specified in Annex No. 1 to the Additional Terms and Conditions of Critical Illness Insurance;
• other documents certifying the right to the benefit;
• identification documents.

Any costs related to the receipt of the above mentioned documents and required information shall be paid by the persons claiming the insurance benefit.

The insurer may request to submit the additional information necessary for the assessment of the insurance benefit.

The insurance benefit shall be paid within 30 days from the day of the receipt of all the information important for establishing the fact and its circumstances of the insured event.

In the event of death of the beneficiary, the insurance benefit shall be paid to the natural or legal person entitled to the benefit in accordance with the laws of the Republic of Lithuania.

If the account number of the insured / beneficiary has not been provided after the application for the insurance benefit, then a completed application for the payment of the insurance benefit (available in Lithuanian) must be submitted additionally .