COMPENSA E ‑ XPERT smart guide on your phone to assess car damage

COMPENSA E-XPERT
guide on your phone

A convenient and safe way to perform a self-inspection of the car and speed up the damage assessment.

A modern way to assess damage!

Fast

You can register the damage to the car in just a few minutes. We will send you a link to a smart guide to help you inspect the damage, provide photos of it, and assess the potential damage.

Smart

Specialų gidą pasieksite vos vienu paspaudimu – Jums nereikės atsisiųsti jokios papildomos programėlės į savo mobilųjį telefoną. Nuoroda veikia išmaniajame telefone naudojant interneto ryšį.

Comfortable

Self-inspection will save you time - you will not have to go or transport a damaged car for inspection. This means a faster damage assessment and administration process.

Save

This solution is especially useful in a pandemic environment - it helps our customers avoid contact and stay safe.

Why it is useful to insure with us?

Register an accident by calling 19111

Register the accident for a vehicle that is covered by MTPL or CASCO insurance by calling 19111.

Get a Link

By phone or e-mail specified by you. We will send you a link by e-mail, which you can click to access COMPENSA An E-XPERT guide to help you inspect your car for damage on your own using your smartphone.

Perform an Inspection

At any time convenient to you, click on the link to take the requested action. Mark the parts of the car damaged during the accident and take a photo of the car according to the instructions provided.

Don’t forget the documents

Along with the photos of the damage to the car, send the documents required for the administration of the damage and other necessary information.

Get an insurance benefit

The system, after evaluating the submitted photos and documents, calculates and submits the amount of the insurance benefit. After adjusting the bank details, the insurance benefit payment process is started. The system, after evaluating the submitted photos and documents, calculates and submits the insurance benefit amount. After clarifying the bank details, the insurance benefit payment process is started.

How does it work?

What to do to register damages?

Register on the self-service website

You can access the self-service website at https://esales.compensa.lt/registracija/, and connect to it in a convenient way for you: using m. signature, e-mail banking or by entering your username and password.

Register by phone

Call the short number 19111, calling from abroad - +370 5 249 1911

Register by filling out the form online

You can access the form at https://www.compensa.lt/in-the-event-of-the-accident, select the section "Vehicle Damage Claim", click "Register" and enter the required information.

How to properly photograph car damages?

Below are tips on how to properly photograph car damages

	Lietuvoje	Užsienyje
Pictures of a damaged vehicle are best taken in broad daylight
The vehicle being photographed should be clean
Vehicles must not be obstructed by other objects (such as trees or other cars)
The photos must show the license plate number of the car